High Country Drapery Designs Logo

Operations Associate

Chickamauga, GeorgiaFull-time
$19 - $23 hourly
About the Job
HIGH COUNTRY DRAPERY DESIGNS is a custom window treatment company that brings elegance, functionality, and personalized style to residential and commercial spaces. We pride ourselves on excellent client service, meticulous attention to detail, and high-quality craftsmanship.

JOB SUMMARY
An Operations Associate ensures that products meet quality standards before installation and manages logistics for on-time installations. This role involves thoroughly inspecting materials, monitoring inventory, and reporting progress on workroom operations to maintain smooth and profitable processes.

ROLE AND RESPONSIBILITIES:
Quality Control:
  • Inspect Products: Verify the quality, color, size, and operational functionality of shades and blinds in the workroom before they move to installation.
  • Measure Accuracy: Confirm measurements and functionality of finished products to ensure they meet specifications and operate as intended.
  • Fabric Inspection: Conduct timely inspections of incoming fabric to ensure it’s free of defects and ready for use.
  • Documentation: Maintain detailed records of quality inspections and highlight any defects or issues for immediate resolution.
Installation Coordination:
  • Product Logistics: Oversee the receiving, shipping, and quality control of products to ensure they are ready and in place for installation.
  • Keeps track of packages and ensures they are in the system
  • Prepares for installation to ensure all parties are prepared
Workroom Operations:
  • Product Availability: Confirm that all necessary products are available and ready in the workroom, allowing for smooth production and assembly.
Inventory and Ordering:
  • Inventory Management: Monitor stock levels and restock materials as needed to maintain uninterrupted workflow.
  • Fabric Issue Resolution: Identify fabric issues, promptly notify the Project Manager, and coordinate solutions for replacement or troubleshooting.
  • Fabric Shipping: Manage and execute all fabric shipments, ensuring accuracy and timeliness.
  • Order Completion Oversight: Confirm that all work orders are fully complete prior to shipping.
General Operations:
  • Operational Support: Provide phone coverage as needed and assist in any other operational tasks as needed.
About High Country Drapery Designs
High Country Drapery Designs is a full-service custom window treatment company serving the Southeastern United States. We design, measure, create and install gorgeous Custom Window Treatments including: Draperies, Blinds, Roman Shades, Interior Shutters, Cornices. Top Treatments and more. We are also experts in Motorized Window Treatments. Custom Pillows and Custom Bedding are also available at High Country. You can be assured we will manage the entire process from helping you choose fabric and treatments to measuring your space to the final installation. We have Designers on staff who can help you create your perfect home or room design. We also offer reupholstery services. So if you have a room design in mind but a piece of furniture doesn’t quite meet your design goals, we can reupholster it for you. So your home and/or room is picture perfect. Contact us today to learn more.